Terms of service
By using this site or placing an order you agree to these terms. They form the agreement between you and Pawvalo Ltd.
Orders
Placing an order is an offer to buy. The contract is formed when we confirm your order by email. We may decline or cancel an order — for example if an item is unavailable, a price was listed in error, or we suspect fraud — and in that case we refund anything you paid.
Prices and payment
Prices are shown in GBP and include VAT where applicable. Delivery costs are shown before you pay. Payment is taken at checkout by our payment provider. We may change prices and promotions at any time, but never after your order is confirmed.
Products and product information
We describe our products as accurately as we can. Photographs are illustrative and colours may vary between screens. Kit contents are listed on the shop page.
Safe use
The Pawvalo grinder files nails gradually; it does not detect or reveal the sensitive quick and it can reach the quick if you remove too much. Read the instructions supplied with your kit, use light contact, keep fur clear of the rotating head, and stop if your dog is uncomfortable. Our products are grooming tools, not veterinary devices, and nothing on this site is veterinary advice. If a paw or nail is painful, bleeding or injured, or nail care causes strong distress, speak to a vet or a qualified groomer.
Delivery and returns
Delivery timings are set out on our shipping page and returns on our returns and refunds page. Both pages form part of these terms.
Acceptable use
You may not copy our text, images or branding for commercial use, resell our products as an authorised dealer without written agreement, or interfere with the security or operation of this site.
Liability
We do not exclude any liability that cannot be excluded by law, including liability for death or personal injury caused by our negligence, or your statutory rights as a consumer. Beyond that, our total liability in connection with an order is limited to the amount you paid for it, and we are not liable for indirect or consequential loss.
Governing law
These terms are governed by the laws of England and Wales, and its courts have jurisdiction over any dispute.
Contact
Pawvalo Ltd, 27 Old Gloucester Street, London WC1N 3AX, United Kingdom. Email matanhaimguy@gmail.com.
This page is a working draft written for this store. It is not legal advice — please have it reviewed before relying on it, and send us your business name, support email and registered address so the bracketed placeholders can be filled in.